Jul 1, 2016

Early Adopters - What? Who? Why?

By mary @maryjpo
One of the exciting things that occurred during the last couple of weeks is we identified the traits of one of our early adopters. An early adopter is the person who will buy your product first.  Every product has those who will be first in line to try.  These are the folks [...]
Early Adopters - What? Who? Why?
Jul 1, 2016

Mobile Optimization

By mary @maryjpo
OnPar Mobile! In the our previous post, we talked about some of the ways we measured Acquisition and Activation of our users. Perhaps the most obvious drop-off we noticed was the mobile-gate in the app–users visiting on a mobile device could not play the game. Up to 40% of our users [...]
Mobile Optimization
Jul 1, 2016

Experiments, Metrics and Learning

By mary @maryjpo
Background In our last post about lean customer development, we discussed how the Mayo Education Innovation Lab could develop a process to design and build a business for one of the Lab’s first prototypes, OnPar. To this end, we prioritized the three early risks as: Could we sustainably get cases [...]
Experiments, Metrics and Learning
Jul 1, 2016

Education Innovation - We Begin Again

By mary @maryjpo
As we re-ignite our efforts to test out how the Mayo Education Innovation Lab could build new products, we recently kicked-off a second phase of our process. The first phase of the Innovation Lab focused on a Design Thinking process to create several prototypes, one of which showed promise. During this second phase, [...]
Education Innovation - We Begin Again
Jul 1, 2016

Innovation Lab Open House

By mary @maryjpo
Last Tuesday, Nov 17th, the innovation team held an open house in Rochester. Over 3 hours, we estimate roughly 200 people came through.  The energy was high. The discussions were great.  Below is a virtual tour of the content of the event for those who could not attend. INNOVATION LAB [...]
Innovation Lab Open House
Jul 1, 2016

Week 13 - New Prototype - On Par

By mary @maryjpo
It’s the New Year and the prototyping phase of our trial run is coming to a close in 3 weeks! We’re determined to make the most of them! Those of you who have been following along know that we hit the reset button right before the holidays. We had put 2 [...]
Week 13 - New Prototype - On Par
Jul 1, 2016

Week 11 & 12 - Our Attempt at Prototype #2

By mary @maryjpo
The last two weeks for the Mayo Clinic Education Shield’s innovation team were a roller coaster. Within the span of those two weeks we chose an idea, ramped up to test it, and then promptly killed it. It was a shock to the system for some, but the right thing [...]
Week 11 & 12 - Our Attempt at Prototype #2
Jul 1, 2016

Cases App: Technical Architecture and Decisions

By mary @maryjpo
Keeping context in mind is crucial when making technical decisions for a new product. If the product is intended for production use by a large number of people, decisions for the technology stack need to take scalability, performance, robustness, and security into account. But when the intention is to launch [...]
Nov 11, 2015

Week 8 - Prototype 1 Synthesis

By mary @maryjpo
Two weeks ago, the online learning innovation group put out their first working prototype, called “Cases.” Cases is a mobile app aimed at continuous case learning. It lets healthcare professionals form a group of peers, upload short video cases, and discuss those cases with video responses. We built an MVP [...]
Week 8 - Prototype 1 Synthesis
Nov 11, 2015

Week 7 - MVP - Minimum Viable Product Released!

By mary @maryjpo
Week 7 for MCOLi (the online learning innovation group) was about putting our “minimum viable product” into the hands of real users. To recap: in our initial research, we identified that case learning was the best and favorite way for healthcare professionals to learn. However, we believe that people are so [...]
Week 7 - MVP - Minimum Viable Product Released!
Nov 11, 2015

Week 6 - Prototype #1 Getting Ready to Roll

By mary @maryjpo
Week 6 for the MCOLi team (our shorthand for the online learning innovation program) was all about preparing to put real people through an actual product experience. We have 4 weeks to test one of the ideas that emerged from our ideation phase. Week 6 was the second week of that [...]
Week 6 - Prototype #1 Getting Ready to Roll
Nov 11, 2015

Project Tools - Trello

By mary @maryjpo
One of the fascinating things about this project is that we've been able to leverage a whole new set of tools within our project team. Tools like Outlook, Excel, Word, MS Project are considered enterprise and therefore old and outdated.  Instead our colleagues from San Francisco and New York are [...]
Project Tools - Trello
Nov 11, 2015

Week 5 - Idea Testing

By mary @maryjpo
Week #5 for the Education Shield's online learning innovation group (code-named MCOLi) was all about zooming in on a particular idea and starting the process of testing it. To recap, our research showed that cases are a compelling and efficient way for healthcare practitioners to adopt new working knowledge (this [...]
Week 5 - Idea Testing
Nov 11, 2015

Week 4 - Ideation

By mary @maryjpo
Week 4 for the online learning innovation lab (MCOLi) was the final step before shifting to a test-and-validate mode around a specific idea. We gathered the entire team together in San Francisco (we are normally geographically distributed). Our mission was to prioritize our top ideas, select an initial one, and plan our [...]
Week 4 - Ideation
Nov 11, 2015

Week 3 - Research and Ideation

By mary @maryjpo
Welcome to week 3 for the online learning innovation lab.  Our job this week was to continue coming up with ideas, one of which we will choose for a 4-week prototyping and validation phase.  While the week had a few expert and custdev conversations sprinkled throughout, a lot of it was [...]
Week 3 - Research and Ideation
Nov 11, 2015

Week 2 - Customer Development

By mary @maryjpo
Every week, the Mayo Clinic online learning innovation lab will be posting an update on their activity and progress. Here is Week #2. IDEATION The startup ecosystem likes to say, “Ideas are worthless, it is the execution that matters.” However, good ideas are still a critical starting point. To generate [...]
Week 2 - Customer Development
Nov 11, 2015

Week 1 - Inception

By mary @maryjpo
Over the last few years, the Mayo Clinic Education shield has been asking ourselves how we could take online learning for healthcare professionals to the next level. We've been asking ourselves whether Mayo Clinic can be online learning innovators, and have been exploring what this innovation capability could and should [...]
Week 1 - Inception